Professional Development

The Etiquette Of The Handshake – It’s Not For Men Only

“When did women start shaking hands? It feels awkward.”

Recently, a very bright, talented, professional woman asked me that question. Initially, I was startled. Yet, as I thought about the question, I realized that many women in my seminars are reluctant to shake hands, and others do so incorrectly.

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Managing Geographically Dispersed Branches

Since the third quarter in 2009, the US economy has slowly been working its way out of the recession, with the gross domestic product growing from between 0.1 and 4 percent during that time. Every business needs to take advantage of every possible opportunity to expand and thrive while mitigating those things that are threats to their product or service production.

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He’s Still Talking! The Secrets To Managing Time When Presenting

"My speech went over time. They hated me!"

"I panicked when I was told to add 20 minutes to my talk!"

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Trust: The One Thing That Changes Everything

Most industry pharmacists and pharmacy students will read the title of this column and think, "will this topic have any relevance to me?" The answer is yes, and here is why! Trust is not only a signature goal of every healthcare provider but also of every type of healthcare organization, including hospitals, health plans, and pharmaceutical companies who need to communicate that they are indeed trustworthy. One way these organizations can gain trust is to hire trustworthy professionals. Our pharmacy education, license to practice, and reputation provides added value to our employers who significantly benefit when their core customers, prescribers, and patients believe in the trustworthiness of the company and its employees. It’s just one more reason that supports The Indispensable Value of Industry Pharmacists

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How to Avoid Mistakes in Your Writings

A woman in one of my classes wrote: "If you want to be proffessional, you shouldn’t let your tattoos show in the office." I politely responded that “if you want to be professional, you need to spell professional correctly!”

Having mistakes in your emails can diminish your credibility and affect your professional standing in the workplace. I am amazed that I receive so many documents that have spelling and/or grammar errors.

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Things a Boss Should Avoid Doing

Getting a promotion into a leading position is without a doubt a major career move, and certainly a reason to be proud. It is, however, wise to remember that this new role comes with a great deal of expectation and high responsibility. As a novice boss, it is vital to know how to treat your employees with the respect they deserve and how to react/ act properly in any given situation. The following will give you an idea of some of the main things a boss should never do.

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How Open Are You To Feedback?

Recently, I received a note from a vendor after giving him some critical feedback. He wrote: “I take a lot of pride in my work and in my business, and even though it is difficult to hear negative comments upon completion of a job, I respect and appreciate your honesty. Your feedback will go a long way in helping me grow my business.” What a great response to my comments. Would you respond in a similar manner if you heard criticism about your work?

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Moving to the Right

“The last few decades have belonged to a certain kind of person with a certain kind of mind — computer programmers who could crank code, lawyers who could craft contracts, MBAs who could crunch numbers. But the keys to the kingdom are changing hands.” - A Whole New Mind: Why Right-Brainers Will Rule the Future by Daniel Pink

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Coach's Corner!
Have You Done a SWOT Analysis on Your Professional Career?

Maintaining an up-to-date professional action plan can be the difference between moving forward, languishing, or falling behind. Regardless of whether you have had the same industry position for a short or a long time, it can be very useful to apply a well-known business process, the “SWOT” analysis, to your own career. It can help put you on the right course for continued professional and financial rewards.

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Emotional Intelligence: The Greatest Skill You Can Learn!

When each of us were in pharmacy school, we burned the midnight oil to learn molecular structures, drug interactions and medical therapeutics (how could we ever forget Goodman and Gilman!). We relied on our intelligence ("IQ") to pull us through those challenges so that we might earn the title of R.Ph. or Pharm.D.

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