Can you be too nice?
A woman in one of my seminars asked if it were possible for her to be “too nice” when interacting with her employees. She told me that she often felt invisible with them. Since I teach etiquette, some of you may be surprised that I answered “Yes, you can be too nice.” Let me explain.
A few years ago I created The Three Faces of Communication model to help people understand their communication style. Everyone falls somewhere along the spectrum of Too Nice, Polite and Powerful, and The Tough One.
Do you know where you are on this continuum?